Vendor Agreement

Vendor agrees to use FoodRunz for delivery logistics support, including driver coordination, shift scheduling, and route optimization.

Vendor must:

A compatible POS system (Square, Clover, Toast, or Owner.com) is a mandatory qualification gate. Vendors without a compatible POS system do not qualify for FoodRunz dedicated delivery drivers. The POS system is required for DriverPay™ automated compensation reconciliation.

• Maintain a compatible POS system (Square, Clover, Toast, or Owner.com)
• Configure the $3.99 delivery fee in their POS and verify tip reporting
• Have orders ready on time for driver pickup
• Ensure proper packaging for all deliveries
• Provide accurate order details to drivers
• Maintain a clean, safe, and accessible pickup environment

Vendors using unsupported or no POS systems will not be approved until a compatible system is operational. Not every business that applies is approved — applications are scored automatically and reviewed within 48 hours.

Vendor must:

• Treat all drivers with professionalism, courtesy, and respect
• Avoid any form of harassment, discrimination, or abusive behavior
• Provide safe, accessible pickup conditions at all times
• Not assign drivers tasks outside of delivery without advance notice and additional compensation

Vendor agrees to:

• Maintain agreed-upon preparation timing to minimize driver wait times
• Meet quality and accuracy standards for all orders
• Minimize delays that impact driver shifts and customer satisfaction
• Notify FoodRunz in advance of any operational changes affecting delivery

Vendor agrees to:

• Pay monthly subscription fees as outlined in their selected plan
• Pay any applicable overage charges for deliveries exceeding plan limits
• Be responsible for all applicable taxes and processing fees
• Maintain valid payment information on file

Failure to pay within the billing period may result in service suspension.

FoodRunz DriverPay™ automates driver compensation through POS reconciliation and nightly settlement. Vendors do not pay drivers manually — all compensation flows through the DriverPay™ system:

Standard Deliveries (Restaurants, Food Trucks, Retail):

Vendor configures the $3.99 delivery fee in their POS. DriverPay™ AI reconciles each delivery against POS order data and settles the delivery fee to the driver nightly via Stripe Connect. Customer gratuities are verified against POS data and allocated 100% to the driver in the nightly settlement. No manual Venmo or cash tip-outs.

Catering Companies:

Driver compensation is a pre-negotiated flat fee agreed before the job and built into the order total. DriverPay™ settles this fee to the driver automatically at shift end through nightly settlement.

Nightly Settlement & Driver Academy™:

DriverPay™ reconciles POS orders nightly and settles eligible payouts to drivers via Stripe Connect. Every driver must complete mandatory Driver Academy™ certification before receiving payouts — settlements are held until certification is complete.

• Configure and maintain the $3.99 delivery fee in your POS
• Maintain POS integration access for DriverPay™ reconciliation of delivery fees and gratuities
• For catering: agree on driver fee before the job — DriverPay™ settles it automatically
• Never interfere with POS data, disable the delivery fee, or block DriverPay™ reconciliation

Interfering with POS data, disabling the delivery fee, or obstructing DriverPay™ reconciliation is a serious violation and grounds for immediate account suspension. Vendors must maintain a funded DriverPay reserve for nightly settlements.

Violations of this agreement may result in:

• Written warning and mandatory conduct review meeting
• Temporary restrictions on driver assignment
• Service suspension pending investigation
• Permanent account termination with no refund

Vendor is solely responsible for:

• Food quality, safety, and preparation
• Packaging integrity and accuracy
• Order accuracy and completeness
• Any claims arising from food-related issues

FoodRunz is a logistics coordination platform and is not liable for food quality or vendor-related issues.

FoodRunz reserves the right to terminate this agreement and suspend service at any time due to policy violations, safety concerns, non-payment, or repeated driver mistreatment.

Vendors may terminate their subscription pursuant to the terms of their billing agreement.